Right of Withdrawal

If you have made a purchase through the website www.hifidiprinzio.it and you are a consumer (without a VAT number), you have the right to withdraw from the purchase contract for the Product without providing any reasons, within 14 calendar days (the "Withdrawal Period"). The Withdrawal Period expires after 14 days:

1. in the case of an order for a single Product, from the day on which you, or a third party other than the carrier and designated by you, acquire physical possession of the Product;

1. in the case of a Multiple Order with separate deliveries, from the day on which you, or a third party other than the carrier and designated by you, acquire physical possession of the last Product; or
2. in the case of an order for the delivery of a Product consisting of multiple lots or pieces, from the day on which you, or a third party other than the carrier and designated by you, acquire physical possession of the last lot or piece.

To exercise the right of withdrawal from the purchase of a Product through the website, you must inform us by email at customercare@hifidiprinzio.it of your decision to withdraw from the purchase contract by means of an explicit declaration. For this purpose, you may use the standard withdrawal form attached, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send the communication regarding the exercise of the right of withdrawal before the expiration of the Withdrawal Period.

Effects of Withdrawal

If you withdraw from the purchase contract for a Product through the website, you will be refunded all payments made to us, excluding delivery costs, without undue delay and in any case no later than 14 days from the day we are informed of your decision to withdraw from the contract. Such refunds will be made using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any costs as a result of such a refund.

The refund may be withheld until we receive the goods or until you have provided proof of having returned the goods, whichever occurs first.

You are requested to return the goods to the following address: Hi-Fi Di Prinzio S.a.s., Viale Benedetto Croce 437 - 66100 Chieti Scalo (Chieti - Italy), without undue delay and in any case within 14 days from the day you notified us of your withdrawal from this contract. The deadline is met if you return the goods before the expiration of the 14-day period.

The direct costs of returning the goods will be at your expense.

In any case, you will only be responsible for the reduction in the value of the goods resulting from handling the goods in a manner other than what is necessary to establish the nature, characteristics, and functioning of the goods.

The methods for exercising the Right of Withdrawal are outlined in our terms and conditions of sale under Point 10.